BetLion Privacy Policy — Your Data Is Our Responsibility

1. Introduction

Welcome to BetLion. BetLion (referred to hereinafter as "we", "us", or "the Platform") is an online betting and casino platform operated through the website betlion.vu. We believe that your privacy is a fundamental right, and respecting that right is our responsibility.

This privacy policy explains what personal information BetLion collects, how that information is used, and how you can maintain control over it. By using BetLion's services, you are considered to have agreed to this privacy policy.

2. What Information We Collect

We collect various types of information when you register and use our services on BetLion. This data collection is entirely lawful and aimed at improving the quality of our services. A detailed breakdown of what we collect is provided below:

Personally Identifiable Information:

• Full Name (First & Last Name)
• Date of Birth (for age verification)
• Email Address
• Mobile Number
• Residential Address
• National ID or passport details (for KYC verification)

Financial Information:

• Mobile Banking Account Number (for transactions)
• Bank Account Details (where applicable)
• Deposit & Withdrawal History

Technical Information:

• IP Address
• Browser Type & Version
• Device Type & Operating System
• Cookies & Browsing Data
• Logs of your activity on the platform

3. Purpose of Data Use

BetLion uses your information only for specific, legitimate purposes. We never misuse your data or apply it to anything beyond its intended use. The primary purposes for which we use your information are:

• Account Creation & Management: Your information is used to open, manage, and secure your BetLion account.
• Identity Verification (KYC): User identity is verified to prevent fraud and meet legal requirements.
• Financial Transaction Processing: Financial information is used to securely process deposits, withdrawals, and prize distributions.
• Customer Support: Your contact information is used to resolve issues and provide support.
• Responsible Gaming Assurance: Betting patterns are analyzed to identify problematic behavior and provide appropriate support.
• Technical Improvements: Data is analyzed to improve platform performance and enhance the user experience.
• Legal Obligations: Your data is used to comply with regulatory guidelines and legal requirements.

4. Data Sharing Policy

BetLion takes the sharing of your information with third parties very seriously. As a rule, we do not share your personal data with any third party without your consent. However, disclosure may occur in the following limited circumstances:

• Payment Processors: Only the necessary information is shared with trusted payment gateway partners to complete payment processing.
• Legal Authorities: Information may be disclosed to legal authorities based on a court order or government directive.
• Identity Verification Services: Required information is shared with a licensed verification provider as part of the KYC process.
• Cybersecurity Agency: Technical data may be shared with specialized security providers for fraud prevention.

All third parties we work with are required to adhere to our privacy standards and may only use your information for the purposes specified.

5. Cookie Policy

BetLion's website and app use cookies to enhance your experience. Cookies are small data files stored on your device. They remember your login state, save your language preferences, and help improve overall website performance.

Types of cookies we use:

• Essential Cookies: These are required for the website to function properly.
• Performance Cookies: Used to improve page load times and overall user experience.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps analyze platform usage to improve our services.

You can manage cookies through your browser settings. Please note that disabling cookies may limit certain features.

6. Your Rights

As a BetLion user, you have several important rights over your own data. We fully respect these rights and are committed to helping you exercise them:

• Right to Access Your Data: You may request a copy of the information we hold about you at any time.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: Under certain circumstances, you may request the deletion of your account and associated data.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Data Portability: You have the right to receive a copy of your data in a structured, easily readable format.
• Right to Object: You have the right to object to your data being used for specific purposes.

To exercise any of these rights, please contact our support team. We aim to respond to all requests within 30 business days.

7. Security Measures

BetLion employs industry-leading security technology to protect your data. Our security architecture is built in multiple layers, so that if one layer is ever compromised, the others continue to keep your information safe.

• 256-Bit SSL/TLS Encryption: All data transfers are carried out through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & Intrusion Detection: Prevents unauthorized access.
• Regular Security Audits: Our specialist team conducts regular system checks to identify and address vulnerabilities.
• Data Backup: Data is regularly backed up and stored in secure locations.

8. Protection of Minors

BetLion strictly does not provide services to anyone under the age of 18. Our platform is intended exclusively for adults. Age verification is mandatory at registration, and any account found to belong to a minor is closed immediately.

If you become aware that a minor is using our platform, please notify our support team immediately. We will take prompt action.

9. Changes to Policy

BetLion may update this privacy policy from time to time. Changes may arise due to technological developments, legal requirements, or the expansion of our services. Whenever a significant update is made, we will:

• We will publish the updated date on the website
• You will be notified of any changes via your registered email
• Users will be informed via notifications on the platform

Continued use of BetLion after any changes have been made will be considered your acceptance of the updated policy. We encourage you to review the policy carefully each time it is updated.

10. Contact

Feel free to reach out to us with any privacy-related questions, requests, or complaints. Our dedicated privacy team is ready to assist you with any matter.

We take the privacy of all our users seriously and will get back to you as soon as possible.